About Us

Meet the Team

Established in 2019, Character Companies has undergone a noteworthy evolution from its roots in real estate to emerge as a dynamic remodeling company dedicated to crafting practical and stylish spaces.

Initially founded with a focus on property revitalization, our journey took a turn as we recognized the integral role of design and construction in transforming spaces.

Transitioning into the design-build sector, we embraced a comprehensive approach to remodeling.

Today, we collaborate closely with homeowners, offering tailored solutions to their own unique home remodeling projects.

At Character Companies, our passion for turning spaces into something special remains at the heart of everything we do, and we look forward to continuing this journey of transformation and excellence.

Jacob Hamilton

Jacob Hamilton is a visionary leader in the real estate and remodeling industry, serving as the CEO of Character Companies Inc. With extensive experience and a passion for property transformation, he has positioned the company as a premier provider of remodeling services in the Northern Virginia area.

Jacob’s journey began at a young age when he obtained his Virginia Real Estate license at 18, displaying early aptitude and passion. From Jacob’s entrance into the residential real estate industry to his retirement from real estate sales, Jacob transacted on close to 400 residential real estate transactions. Most of Jacob’s real estate career was spent working with institutional sized real estate investment companies and family offices, speculating on properties and performing financial analysis of what remodeling projects will yield the best return on investment for his clients. Jacob learned the remodeling business by assisting these institutional level investors and family offices in remodeling and repositioning their single family homes throughout Northern Virginia. As Jacob’s career progressed he began purchasing lots and homes to build custom homes on and or perform large scale renovation projects for his own rental portfolio or for speculative purposes. Jacob still actively purchases commercial and residential properties throughout Northern Virginia for speculative and income purposes.

Jacob’s expertise contributes to his ability to be able to advise homeowners on the best remodeling projects to perform with the highest return on investment. In his free time, Jacob serves the  community as a mentor to local teenagers guiding on their own path through the journey of entrepreneurship. Additionally, he enjoys golfing, fly fishing and spending time with his dog, Greg and his soon to be wife, Claire.

Abby Atkinson

In the realm of design, Abby creates personalized, stunning spaces from blank canvases. Her designs seamlessly blend aesthetics and trends with functionality, creating environments that reflect her clients’ unique tastes and needs.

Beyond design, Abby transitions into the role of a project coordinator. She manages the practical aspects of projects, from liaising with contractors to keeping timelines and budgets on track. Their meticulous attention to detail ensures that every aspect aligns with the design vision.

Abby is known for her approachable and friendly demeanor when it comes to tackling problems or answering questions, she will certainly succeed in answering any questions you may have.

Greg Hamilton

Meet Greg Hamilton, our esteemed Outdoor Living Consultant at Character Home Services! As a loyal canine member of our team, Greg brings a unique charm and perspective to our outdoor projects. With a keen nose for sniffing out the best design ideas and a wagging tail for every client meeting, Greg’s boundless energy infuses every project with joy and tail-wagging delight. Whether he’s lounging in the sun, chasing squirrels for inspiration, or lending a paw with design sketches (or rather, paw prints), Greg’s love for the great outdoors shines through. With Greg by our side, we’re sure to create outdoor spaces that are as fun-loving and adventurous as he is!

From Real Estate Roots to Renovation Mastery

Character Companies originated as a real estate company with the premise of providing homeowners with an advisory focused approach to remodeling or disposing of their properties.

Over time, Character Companies has evolved from a real estate company into a dynamic remodeling company, emphasizing expertise in luxury remodeling projects for homeowners throughout Northern Virginia. Our team is adept at designing, budgeting and performing large scale remodeling projects on time, on budget and with tasteful designs. Whether through cosmetic upgrades or more extensive structural improvements, Character Companies is dedicated to crafting beautiful homes. Our evolution reflects a commitment to excellence in providing homeowners with proper counsel of what remodeling projects make the most financial sense for their particular budget or design requirements.

Full-Service Company

Character Companies prides itself on its team of skilled carpenters, organized and punctual project managers and last but certainly not least its incredibly creative and thoughtful designers. Character Companies uses the design-build methodology, a proven process that combines design and construction. Our team excels at major whole house remodeling projects, kitchen and bathroom remodeling, home additions, ADU’s and specialty outdoor living projects all with a keen eye for thoughtful and functional design. Character Companies manages all aspects of the remodeling experience, from drafting plans, interior design, managing the permit submission process and providing an industry leading fixed price construction process, Character Companies offers a simplistic one stop approach to any remodeling project.

PROCESS

We commence by listening attentively. Whether you come with a vision, a wishlist, or questions, we’re fully prepared to address them.

Our journey starts with a warm greeting. At Character Companies Inc., we initiate our initial consultation with a singular aim: how can we facilitate the transformation of your remodeling aspirations into tangible results? During this phase, our adept team members attentively assess what aspects of your current home need improvement and how we can assist. Subsequently, we conduct an on-site evaluation to comprehensively grasp the scope of your project. Leveraging our expertise and aligning with your requirements, we tailor a pricing and scheduling strategy specific to your objectives. Your satisfaction is paramount, as it’s your abode! Our primary objective is to fulfill your desires by understanding your family’s evolving needs and lifestyle.

Let’s Turn your vision into a reality

A pressing inquiry among homeowners is, “How will I know my project won’t go over budget? Or What will my project look like once it’s completed?” Character Companies Inc. has the answer, and we’re here to elucidate our Design Process. Our Design Process addresses the three fundamental questions homeowners pose: “What could the outcome look like? How long will it take? What will be the cost?” Each remodeling project is different and it’s pertinent that we go through our Design Process to map out a detailed scope of work and fully encapsulate your vision. As you venture through our Design Process with our team, we meticulously document your space, measuring and photographing every detail for accuracy. Next, we present three design concepts using 3D virtual renderings and sketches to illustrate your future space. Finally, we propose preliminary material selections and discuss budgeting, timeframes, and specifications, welcoming your feedback throughout the process. Each design will encompass estimated pricing and scheduling, drawing upon our extensive experience with projects of comparable scale and complexity. Our entire team collaborates diligently to gather all pertinent information, ensuring that the designs we present align seamlessly with your objectives. All of this is provided for a small retainer fee.

It’s all in the details

With your feedback in hand, we revisit the three presented options and tailor the designs to your exact requirements. Your design and our guide to creating your dream home, is now coming to a close. We will be armed with comprehensive details on all your interior finish selections like, cabinetry, tile, countertops, and your floor plan design will be exactly to your specific requirements. Our final step to commencing work, we’ll hold an initial meeting with your Project Manager and our relevant trade partners (Plumbers, Electricians, HVAC, etc) to address any potential issues. Our trade partners will diagnose any potential issues that could impact your project and finally our team will collaborate with you once more before presenting to you our industry leading fixed price construction agreement.

It’s now time to turn your dreams into reality, let’s build this thing.

This phase marks the exciting transition to construction, where we finalize plans with structural and engineering details and secure necessary permits. While awaiting permit approval, we’ll coordinate and order long lead time items like cabinetry and windows. Once permits are in hand, our exceptional project managers will oversee every aspect of construction, ensuring meticulous attention to detail weekly updates on progress and will ensure your project stays on time and on budget. From start to finish, your home is treated with utmost care and craftsmanship, guaranteeing quality and timely completion.

WARRANTY

At Character Companies, we transform your vision of the perfect home into reality through our steadfast commitment to perfection and ensuring customer delight. We take immense pride in the superior quality and meticulous craftsmanship evident in every detail of our homes, epitomized by our unmatched warranty to our esteemed clients. With our industry leading three year warranty, your investment is safeguarded, offering you reassurance of every aspect of your project. Our seasoned professionals labor tirelessly to not only meet but surpass your expectations at every stage of the journey. In the rare event of any concerns, our devoted support team swiftly addresses them, ensuring your utmost satisfaction. At Character Companies, we stand by our pledge to construct homes of character that endure the test of time, empowering you to forge your future with certainty. Your contentment is paramount to us, and our Warranty serves as a testament to our dedication to delivering homes of lasting worth and distinction.

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“Our experience with Character was truly outstanding. From the initial consultation to the final touches, their professionalism and attention to detail were great. The communication was seamless using there software. The project was completed on time and within budget. We are beyond pleased with the craftsmanship, as well as the materials used. I highly recommend Character Companies for anyone seeking a general contractor.”

– Anne

“Choosing Character Companies was a game-changer for our master bath project. Their communication, expertise, and craftsmanship were top-notch. The end result is a beautifully remodeled space built to last. Trustworthy and skilled, we highly recommend them”.

– Mark

“We are thrilled with the results from Character Companies. Their team’s dedication, reliability, and passion for quality work were evident through- out our home renovation. They were consistent with communication, and left a clean job site. Would definitely hire them back to work in our home.”

-John

“Had a wonderful experience working with the entire team at Character Companies while remodeling an house with them in Alexandria, VA.”

– Full House Remodel

“Had a wonderful experience working with the entire team at Character Companies while remodeling an house with them in Alexandria, VA.”

– Full House Remodel

RECOGNITIONS

FAQ’s

Will my price change after I sign a contract with you?

We provide a transparent and reliable fixed-price contract once you’ve approved the initial rough estimate. This ensures clarity and stability in your financial commitment, giving you confidence in the agreed-upon terms through out the duration of the project. If you have any questions or need further details, please don’t hesitate to reach out. Your satisfaction and understanding are our priorities.

What is my project schedule/timeline?

You will receive a detailed project schedule before the commencement of the project. This schedule will provide a comprehensive overview of all planned activities, milestones, and timelines, allowing you to gain a clear understanding of the project’s progression. If you have any specific questions or require further clarification, feel free to reach out. We will keep you well informed and engaged throughout the entirety of the project.

Can I make changes to the project after it has started?

Certainly, changes to the project can be accommodated; however, please note that any alterations will require a formal change order. This process helps us manage adjustments effectively, ensuring transparency and clear documentation of the modifications. If you have specific changes in mind, please contact us to initiate the change order process. We appreciate your understanding and cooperation in maintaining the integrity of the project timeline and budget.

How do I pay my invoices?

To conveniently settle your invoices, we utilize electroninc invoices that can be paid  by a secure electroninc check. This method is user-friendly and allows you to make payments efficiently, ensuring a smooth and hassle-free experience. 

What is my warranty?

Character Companies proudly provides a three-year warranty on our design build services. We guarantee the quality and durability of our work, addressing any material or workmanship issues at no extra cost within this period. Your satisfaction and confidence in our services are our top priorities, reflecting our commitment to excellence.

Talk to our experts about your project

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